As Computer Support specialists, dotUK understand that businesses rely upon their IT and Computer infrastructure, yet for many smaller businesses they can't justify the ongoing costs of dedicated Computer, or Network Support Staff.  This is where dotUK can be of assistance.

 Operating across the North East of England, dotUK are happy to customise support and maintenance packages (be it on a contracted basis or on demand) to your needs.  Whilst we find many of our clients are looking for similar levels of support, we certainly don't want to shepherd you into an agreement that's inappropriate, hence each support agreement is at a level and cost that works best for you.  And of course as you grow, we grow with you, your support services growing alongside you.

 Specifically, our small business computer support pacakages can be tailored on the following levels;

• Discounted Average Hourly Basis
  
• Per PC / Server Basis
• Required Response Time (4 Hours, Next Day, etc)
  
• Required Support Hours (9-5, 24.7 etc)
• Costed Basis (Onsite, Remote Hands, Phone, Email)
• Emergency response Only
• On Demand / Contracted
• Specific Maintenance Tasks
• Daily / Weekly / monthly Visits

A unique selling point of our support services is that we also have an in house Software and Web Development team, this means that we can not only support your every day IT Support needs, but you can also use our time to help support, maintain and integrate your current website.  Saving you the time, and stress of dealing with two independent companies, we can tackle both roles for you.

Our Computer Support Services are available in the main, to our clients in and around the North East of England.  We have a coverage map which helps to indicate the areas we actively cover, however we are always pleased to here from prospective clients and will happily discuss your needs if you're insure.